5 Common Courier Mistakes and How to Avoid Them

5 Common Courier Mistakes and How to Avoid Them

No matter what type of business you run, one thing you’ll have to deal with is delivering packages. And while doing that, a reliable courier service is a good option. Depending on your industry, a failed delivery can break a business and you don’t want that to happen.

Trusted and reliable courier services go a long way in delivering your packages in time and with proper care. However, mistakes happen with couriers and here we have discussed five common mistakes that often take place and how to avoid them.

Wrong Packaging

This is one of the most common mistakes. People often use the wrong packaging for their items. The right packaging is crucial to keep your items safe inside. Furthermore, if you choose a packaging that is way too big for your item, it would cost you unnecessary money. Again, if the packaging is too big, you’ll have to use extra materials and padding just to keep your item safe.

So, the first thing you should be focusing on is the right packaging for your shipment. Make sure the package is neither too small nor too big, just the right size. It becomes easier if you know beforehand that you’ll have to ship a package. Getting the right envelope for your item then becomes easier.

No Attention to Details

Details like weight, size, package type, must be verified beforehand. Do not ever assume the weight of your package. Always get it measured and find out the costs for that weight. Weights can be easily managed and extra costs avoided with the right packaging while you still have your item in hand.

Another important thing to make sure of is the receiver’s address. Make sure that it’s correctly shown in the package including the zip code.

One more detail to consider is the delivery area of your chosen courier service. If the address falls outside the delivery area of the courier services, they may charge extra.

Overestimating Delivery Time

Estimating a delivery time and scheduling it correctly can save you money. You can end up paying more if you schedule your shipment incorrectly. So, always consult your courier services and ask for suggestions as to what would be the time taken for delivery and plan accordingly. Most courier services offer a range of delivery options right from same-day delivery to even two-hour delivery. But you must carefully choose to avoid extra costs.


Some companies close completely at specific hours like lunch and do not accept deliveries at that time. So, when a service goes on to deliver and finds no one, they will have to schedule a re-delivery which will cost you extra. You can easily avoid this type of situation by alerting the courier service about the hours of company closure where you want to send your package. 

Unclear Delivery Instructions

Delivery instructions matter and you should be very clear about them right from the beginning. Instructions may include things like where you want your package left, any secret or hidden entrances that a delivery persona might need to go through to enter the destination or simple instructions like who you need to sign for the delivery. Be as clear as possible to your chose courier service to avoid confusion later.

Courier services do an important job of delivering packages that can be essential to businesses. The common mistakes that happen in couriers have been discussed. Just go through them and be alert to avoid them in the future. Any mistake in couriers will not only cost you more but can cause several issues like re-delivery or failed delivery which can be catastrophic to businesses. So, always be alert and avoid any mistakes that can happen.